Refund Policy

All purchases made with Bloom Event Rentals LLC require a 50% deposit to securely hold the date or time slot you wish to book with us. We completely understand that life can be unpredictable and plans sometimes change, so if your event needs to be adjusted or even cancelled, we are more than happy to offer you a full refund of your initial deposit, provided that we are notified at least 72 hours before our agreed-upon date. For those custom painted designs you’ve been dreaming of, rest assured they will be documented with care every step of the way once your design has been approved by you. During each stage of the process, you will be given ample opportunities to request any changes or adjustments to the design as you see fit. Once your approval is officially given—or if we haven't received a request for any changes—we will move forward with the agreed design.

In the rare event that you receive a product or service from us that leaves you feeling anything less than delighted after your event has concluded, or after you have already approved the services, we regret to inform you that we will not be able to offer any refund. However, if a product of ours arrives damaged or malfunctions during your event, please let us know immediately so we can promptly address the issue and make it right. Your happiness and peace of mind regarding the use of our products is our top priority. We encourage you to reach out and email us at bloomx@bloomeventrentalsllc.com with any questions or concerns you may have.